Linchpins: Cultivating Indispensable Value in Any Organization

Abang Edwin SA
3 min readMay 27, 2024

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Photo by Edge2Edge Media on Unsplash

When Terri arrived for her first day at the young tech startup, she was stunned by the scene of hushed offices and empty desks. Her new boss pulled her aside, eyes showing a mix of exhaustion and relief. “Thank goodness you’re here,” he said. “Our lead developer extraordinaire went on vacation for a week and we’ve been in utter chaos trying to keep things running smoothly.”

As Terri soon learned, this “indispensable” developer had played an outsized role from the company’s beginning — not just writing code, but anticipating roadblocks, adapting the technology vision, and motivating the team with his relentless drive. Without his influence as the guiding “linchpin,” everything seemed to be slowly unraveling.

The profound impact of a single indispensable employee raises bigger questions about what it truly means to attain that level of irreplaceable value within an organization in today’s economy. In his provocative book “Linchpin: Are You Indispensable?”, business thinker Seth Godin introduced the concept of becoming an “indispensable linchpin” within an organization. But what does it truly mean to be indispensable in the modern workforce? A recent conversation revealed some deeper insights.

At its core, Godin argues that the key to having true job security is no longer just following instructions obediently. Instead, he says professionals must strive to become linchpins — individuals who bring such innovative creative abilities that they make themselves essentially irreplaceable and invaluable to their employers.

As one perspective framed it, “Being an indispensable person in a company is trying to be someone who is so influential that if he is not there, then the company is lame, or at least that feeling arises.”

In other words, a linchpin employee delivers such unique value through their talents and solutions that the organization feels hamstrung and limited without that person’s presence. Their absence is palpably felt.

However, the conversation raised the intriguing point that there are some people who possess an “indispensable” quality that transcends any single company. Their invaluable skills and strengths follow them wherever they go, making them sought-after assets in virtually any professional arena.

This rarified level of being “indispensable anywhere” appears to be rooted in an individual’s core psychology, personality, and character traits — beyond just their skillset or roles. Some key attributes that may contribute:

  • Insatiable curiosity
  • Creative problem-solving abilities
  • Strong work ethic
  • Innovative thinking
  • Collaboration skills
  • Adaptability
  • Integrity

Those who embody empowering qualities like these can become indispensable not just to one organization’s success, but as catalysts for positive impact across multiple teams and environments over the span of their career.

As Michael Litt, co-founder of Vidyard, explained of his indispensable mentors in an Inc. article, “Their value isn’t in the knowledge they possess, but in how they apply it to help the team at large level up.”

So while Godin’s original “Linchpin” concept focused on attaining indispensable status within a company’s hierarchy, the most transcendent interpretation is about cultivating an indispensable mindset — honing inimitable human skills that deliver consistent value wherever they are put to use.

In our age of increasing automation and outsourcing of rote tasks, perhaps the most future-proof professionals are those who relentlessly nurture the very qualities that make them indispensable difference-makers, problem-solvers, and innovators in any arena. As the famous marketer Zig Ziglar quipped, “You don’t build a business — you build people — and then people build the business.”

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Abang Edwin SA

Observer, Content Creator, Blogger (Obviously), Ghostwriter, Design Thinker, Trainer and also Lecturer for Product Design Dept at Podomoro University